EMA OpenTelemetry Research - Key Findings
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Benefits include:
Improved ITOps and developer productivity. Simplified metrics collection and Greater visibility into software and system.
High Adoption Across IT
Over 95% of users instrument at least 10% of their environment.
Reduced Costs and Solid ROI
Over 86% over 10% ROI, and 42% have seen a decrease in Observability.
Using OpenTelemetry with APM for Comprehensive Observability Across all Sources
The EMA Research Report explores how OpenTelemetry can enhance IT performance and reliability.
OpenTelemetry for Limitless Ingestion of Telemetry Data
OpenTelemetry provides a standardized approach for generating and ingesting telemetry data (metrics, traces and logs), improving IT operations, developer productivity, and reducing mean time to resolution (MTTR). It simplifies metrics collection and enhances visibility into software and systems, ultimately leading to better user experiences and reduced observability costs.
Increase in product sales/subscriptions
16.2% of respondents have seen an increase in product sales/subscriptions. This combined with a 17.2% reduction in user-reported issues has a positive impact on organizations bottom line and ROI.
Enhanced Data Management
Collecting and correlating data from multiple sources is cited as the number one observability challenge OpenTelemetry addressed, and managing large data volumes is ranked third in this same category.



