SolarWinds Small Business Licensed Products

Hero O365

Affordable and reliable small business software to keep your organization going strong.

Affordable and reliable small business software to keep your organization going strong.

Start saving, start solving

Your small business needs to be able to compete against larger organizations, so ensure your IT team has access to the small business software and tools designed to help you avoid breaking the budget.

Right now, finding ways to maximize resources and people may be top of mind for you. These are big tools for small business needs; find the software you need to help drive your business forward.

Explore our Small Business Licensed Products

Dameware Remote Everywhere

Dameware Remote Everywhere (DRE) is a fast, simple, and lightweight cloud-based remote support solution, accessible from almost anywhere with an internet connection.

Product Features

  • Fast and easy remote control
  • Safe remote support with advanced encryption and multi-factor authentication
  • Essential endpoint support for everything from desktops to mobile devices
  • Supports multiple languages
  • Reporting engine
  • Monitoring and alerts

Product Benefits

Fast Issue Resolution
When an end user has an issue, DRE helps you solve it fast. Avoid long connection or software response times

Unattended Support
Don’t bother an end user unnecessarily; resolve their issues from behind the scenes

From Anywhere to Everywhere
Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS

High-Resolution Support
Crystal-clear visibility in HD, scaled by the capability of your network

Dameware Remote Support

Remote administration software for end-user support and system troubleshooting from anywhere.

Product Features

  • Fast and secure remote control
  • Anywhere, anytime remote assistance
  • Simplify Windows administration
  • Built-in remote admin tools
  • Deliver remote support from iOS and Android devices
  • Remotely manage Active Directory environments

Product Benefits

Broaden support capabilities
Included within the solution is Dameware® Mini Remote Control to provide more comprehensive end-user support

Reduce time to resolution
Leverage built-in system administration tools for even faster IT resolution

Multi-platform access you need
Quick and easy remote access to Windows, Mac OS® X, and Linux®

Dameware Mini Remote Control

Remote desktop access and screen sharing for remote administration of computers, laptops, and servers.

Product Features

  • Multi-platform desktop sharing and remote control
  • Remote access to sleeping and powered-off computers
  • Multi-factor authentication
  • Flexible user access control
  • Customize and automatically deploy remote control agents
  • Remote session tools and utilities

Product Benefits

Multi-platform
Quick and easy remote access to Windows®, Mac OS® X, and Linux® computers

Accessible
Remotely support attended and unattended computers inside the LAN

Streamline productivity
Reboot crashed computers and wake sleeping computers remotely

Web Help Desk

Simplify service management with unified ticketing, asset, knowledge, and change management.

Product Features

  • Automate ticketing management
  • Centralize your knowledge management
  • Meet your SLAs
  • Relational ticket association to simplify project and task management
  • Native integration with Active Directory and LDAP
  • Measure customer satisfaction

Product Benefits

Ticketing management
Streamline support from ticket request to resolution

IT asset management
Discover and manage hardware and software assets

Knowledge management
Centralize knowledge management with built-in knowledge base

Change management
Manage change requests with automated approval workflows

Not just IT
SolarWinds® Web Help Desk® software has been applied in IT, facilities management, HR, field services and other service domains

Kiwi Syslog Server

Affordable software to manage syslog messages, SNMP traps, and Windows event logs.

Product Features

  • Centrally manage syslog messages
  • Receive real-time alerts based on syslog messages
  • Automatically respond to syslog messages
  • Store and archive logs for regulatory compliance
  • Schedule the generation of syslog reports via email
  • View syslog data anywhere with secure web access

Product Benefits

Deploy quickly
Start collecting syslog messages, SNMP traps, and Windows® event log data from your IT infrastructure in minutes

Monitor real-time logs
Display and monitor logs on a secure and intuitive web interface

Respond to messages
Send email, run programs, or forward data when selected messages arrive

Troubleshoot issues
Centralize logs from systems and network devices to quickly pinpoint issues

Maintain regulatory compliance
Implement log retention requirements of PCI DSS, SOX, HIPAA, FISMA, and more

Kiwi CatTools

Affordable network configuration management for small business networks.

Product Features

  • Schedule automated backups
  • Perform bulk configuration changes
  • Increase security
  • Rollback network configuration
  • Compare and analyze config changes
  • Generate automated email reports

Product Benefits

See efficiency
Schedule automatic backup activities and roll out configuration changes to multiple devices at the same time

Increase control
Pre-schedule changes to your network device configurations to occur only on the devices you choose, and only when you want them to

Improve security
Get alerted on changes to your network equipment so you can head off any malicious activities

Failsafe your IT
Quickly rollback configuration changes when needed to avoid issues before their impact is felt

ipMonitor

Quick, affordable, and agentless IT monitoring for your network, servers, VMware hosts and applications.

Product Features

  • Monitor network devices, servers, VMware hosts and applications from one console
  • Receive alerts for availability and performance issues
  • Monitor network status on maps and NOC view
  • Minimize downtime by automating remediation actions
  • Enhance monitoring with built-in reports and dashboards

Product Benefits

Powerful visibility
Know when and where critical issues are happening, before end-users, with a simple interface and easy alerting

Quick
Start monitoring typically in minutes, and enjoy a snappy interface that will help you identify potential or current issues—fast

Lightweight footprint
Runs on one machine with minimal system requirements. Flat file storage means no separate database to maintain

Affordable
Monitor-based licensing gets you just what you need for just the right price

Agentless monitoring
Provides agentless architecture as a backbone for a comprehensive feature set

Serv-U Managed File Transfer Server

Secure file transfer and file sharing from an intuitive, central console.

Product Features

  • Reliable FTP server software for secure file transfer
  • Ad hoc file sharing to easily send and request files
  • Anywhere, anytime file transfer from web and mobile devices
  • Upload and download large files quickly and easily
  • Centralized file transfer management and automation
  • Maintain regulatory compliance
     

 

Product Benefits

Enhance security
Go beyond Serv-U™ FTP Server to enable file transfers supported by FTP, FTPS, SFTP and HTTP/S over IPv4 and IPv6 networks

Enable ad hoc file sharing
Allow peer-to-peer file transfers from web and mobile devices

Help ensure compliance
Maintain compliance with PCI DSS, HIPAA, FISMA, SOX, and other standards involving securing data in transit

Scalable
Integrate with NAS/SAN and external database servers for easy storage access and HA clustered deployments

Serv-U File Transfer Protocol Server

FTP server software for Windows and Linux operating systems.

Product Features

  • File transfer using FTP and FTPS
  • Quick and easy file transfers from the web and mobile devices
  • Transfer multiple and large files easily
  • Simple file transfer administration and management
  • Secure gateway helps avoid data at rest in DMZ networks
  • Easily manage file transfer settings and permissions
     

Product Benefits

Fast and secure
Reliable file transfer using FTP and FTPS over both IPv4 and IPv6 networks

Send large and small files
Transfer multiple and large files with drag-and-drop via HTTP in a web browser

Mobile ready
Mobile device transfer via HTTP from iOS® and Android™

Network Topology Mapper

Network mapping software built to automatically plot your network.

Product Features

  • Automate device discovery and mapping
  • Build multiple maps from a single scan
  • Export network diagrams to Visio
  • Auto-detect changes to network topology
  • Perform multi-level network discovery
  • Address regulatory PCI compliance

Product Benefits

Discover network topology
Automatically discovers and delineates network topology and produces comprehensive, easy-to-view network diagrams

Choose from many discovery methods
Supports multiple discovery methods including SNMP v1-v3, ICMP, WMI, CDP, VMware, Hyper-V, and more

Export network maps
Exports to Microsoft Office Visio, PDF, and PNG formats, and also schedules updated map export to Orion® Network Atlas

Delivers robust reports
Network topology mapper software can provide reports on switch ports, VLANs, subnets, and inventory

Address regulatory compliance
Directly address PCI compliance, FIPS 140-2, and others that require maintenance of an up-to-date network diagram

Engineer’s Toolset

The right network toolset designed to easily manage and troubleshoot your network.

Product Features

  • Automated network discovery
  • Real time monitoring and alerting
  • Powerful diagnostic capabilities
  • Enhanced network security
  • Configuration & log management
  • IP address and DHCP scope monitoring

Product Benefits

Automated network discovery
Discover your entire network, including equipment, MAC to IP address relationships, Switch Port mapping, and more

Real time monitoring and alerting
Monitor and receive alerts in real time on network availability and health

Powerful diagnostics
Perform robust network diagnostics for faster troubleshooting and quick resolution of complex network issues

Enhanced network security
Simulate attacks on your network to identify security vulnerabilities

Configuration and log management
Configure devices on your network and troubleshoot any config issues with specialized network engineer tools

SolarWinds Small Business Licensed Products

DAMEWARE REMOTE EVERYWHERE

Dameware Remote Everywhere

Dameware Remote Everywhere (DRE) is a fast, simple, and lightweight cloud-based remote support solution, accessible from almost anywhere with an internet connection.

Product Features

  • Fast and easy remote control
  • Safe remote support with advanced encryption and multi-factor authentication
  • Essential endpoint support for everything from desktops to mobile devices
  • Supports multiple languages
  • Reporting engine
  • Monitoring and alerts

Product Benefits

Fast Issue Resolution
When an end user has an issue, DRE helps you solve it fast. Avoid long connection or software response times

Unattended Support
Don’t bother an end user unnecessarily; resolve their issues from behind the scenes

From Anywhere to Everywhere
Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS

High-Resolution Support
Crystal-clear visibility in HD, scaled by the capability of your network

Dameware Remote Support

Remote administration software for end-user support and system troubleshooting from anywhere.

Product Features

  • Fast and secure remote control
  • Anywhere, anytime remote assistance
  • Simplify Windows administration
  • Built-in remote admin tools
  • Deliver remote support from iOS and Android devices
  • Remotely manage Active Directory environments

Product Benefits

Broaden support capabilities
Included within the solution is Dameware® Mini Remote Control to provide more comprehensive end-user support

Reduce time to resolution
Leverage built-in system administration tools for even faster IT resolution

Multi-platform access you need
Quick and easy remote access to Windows, Mac OS® X, and Linux®

Dameware Mini Remote Control

Remote desktop access and screen sharing for remote administration of computers, laptops, and servers.

Product Features

  • Multi-platform desktop sharing and remote control
  • Remote access to sleeping and powered-off computers
  • Multi-factor authentication
  • Flexible user access control
  • Customize and automatically deploy remote control agents
  • Remote session tools and utilities

Product Benefits

Multi-platform
Quick and easy remote access to Windows®, Mac OS® X, and Linux® computers

Accessible
Remotely support attended and unattended computers inside the LAN

Streamline productivity
Reboot crashed computers and wake sleeping computers remotely

Web Help Desk

Simplify service management with unified ticketing, asset, knowledge, and change management.

Product Features

  • Automate ticketing management
  • Centralize your knowledge management
  • Meet your SLAs
  • Relational ticket association to simplify project and task management
  • Native integration with Active Directory and LDAP
  • Measure customer satisfaction

Product Benefits

Ticketing management
Streamline support from ticket request to resolution

IT asset management
Discover and manage hardware and software assets

Knowledge management
Centralize knowledge management with built-in knowledge base

Change management
Manage change requests with automated approval workflows

Not just IT
SolarWinds® Web Help Desk® software has been applied in IT, facilities management, HR, field services and other service domains

Kiwi Syslog Server

Affordable software to manage syslog messages, SNMP traps, and Windows event logs.

Product Features

  • Centrally manage syslog messages
  • Receive real-time alerts based on syslog messages
  • Automatically respond to syslog messages
  • Store and archive logs for regulatory compliance
  • Schedule the generation of syslog reports via email
  • View syslog data anywhere with secure web access

Product Benefits

Deploy quickly
Start collecting syslog messages, SNMP traps, and Windows® event log data from your IT infrastructure in minutes

Monitor real-time logs
Display and monitor logs on a secure and intuitive web interface

Respond to messages
Send email, run programs, or forward data when selected messages arrive

Troubleshoot issues
Centralize logs from systems and network devices to quickly pinpoint issues

Maintain regulatory compliance
Implement log retention requirements of PCI DSS, SOX, HIPAA, FISMA, and more

Kiwi CatTools

Affordable network configuration management for small business networks.

Product Features

  • Schedule automated backups
  • Perform bulk configuration changes
  • Increase security
  • Rollback network configuration
  • Compare and analyze config changes
  • Generate automated email reports

Product Benefits

See efficiency
Schedule automatic backup activities and roll out configuration changes to multiple devices at the same time

Increase control
Pre-schedule changes to your network device configurations to occur only on the devices you choose, and only when you want them to

Improve security
Get alerted on changes to your network equipment so you can head off any malicious activities

Failsafe your IT
Quickly rollback configuration changes when needed to avoid issues before their impact is felt

ipMonitor

Quick, affordable, and agentless IT monitoring for your network, servers, VMware hosts and applications.

Product Features

  • Monitor network devices, servers, VMware hosts and applications from one console
  • Receive alerts for availability and performance issues
  • Monitor network status on maps and NOC view
  • Minimize downtime by automating remediation actions
  • Enhance monitoring with built-in reports and dashboards

Product Benefits

Powerful visibility
Know when and where critical issues are happening, before end-users, with a simple interface and easy alerting

Quick
Start monitoring typically in minutes, and enjoy a snappy interface that will help you identify potential or current issues—fast

Lightweight footprint
Runs on one machine with minimal system requirements. Flat file storage means no separate database to maintain

Affordable
Monitor-based licensing gets you just what you need for just the right price

Agentless monitoring
Provides agentless architecture as a backbone for a comprehensive feature set

Serv-U Managed File Transfer Server

Secure file transfer and file sharing from an intuitive, central console.

Product Features

  • Reliable FTP server software for secure file transfer
  • Ad hoc file sharing to easily send and request files
  • Anywhere, anytime file transfer from web and mobile devices
  • Upload and download large files quickly and easily
  • Centralized file transfer management and automation
  • Maintain regulatory compliance
     

 

Product Benefits

Enhance security
Go beyond Serv-U™ FTP Server to enable file transfers supported by FTP, FTPS, SFTP and HTTP/S over IPv4 and IPv6 networks

Enable ad hoc file sharing
Allow peer-to-peer file transfers from web and mobile devices

Help ensure compliance
Maintain compliance with PCI DSS, HIPAA, FISMA, SOX, and other standards involving securing data in transit

Scalable
Integrate with NAS/SAN and external database servers for easy storage access and HA clustered deployments

Serv-U File Transfer Protocol Server

FTP server software for Windows and Linux operating systems.

Product Features

  • File transfer using FTP and FTPS
  • Quick and easy file transfers from the web and mobile devices
  • Transfer multiple and large files easily
  • Simple file transfer administration and management
  • Secure gateway helps avoid data at rest in DMZ networks
  • Easily manage file transfer settings and permissions
     

Product Benefits

Fast and secure
Reliable file transfer using FTP and FTPS over both IPv4 and IPv6 networks

Send large and small files
Transfer multiple and large files with drag-and-drop via HTTP in a web browser

Mobile ready
Mobile device transfer via HTTP from iOS® and Android™

Network Topology Mapper

Network mapping software built to automatically plot your network.

Product Features

  • Automate device discovery and mapping
  • Build multiple maps from a single scan
  • Export network diagrams to Visio
  • Auto-detect changes to network topology
  • Perform multi-level network discovery
  • Address regulatory PCI compliance

Product Benefits

Discover network topology
Automatically discovers and delineates network topology and produces comprehensive, easy-to-view network diagrams

Choose from many discovery methods
Supports multiple discovery methods including SNMP v1-v3, ICMP, WMI, CDP, VMware, Hyper-V, and more

Export network maps
Exports to Microsoft Office Visio, PDF, and PNG formats, and also schedules updated map export to Orion® Network Atlas

Delivers robust reports
Network topology mapper software can provide reports on switch ports, VLANs, subnets, and inventory

Address regulatory compliance
Directly address PCI compliance, FIPS 140-2, and others that require maintenance of an up-to-date network diagram

Engineer’s Toolset

The right network toolset designed to easily manage and troubleshoot your network.

Product Features

  • Automated network discovery
  • Real time monitoring and alerting
  • Powerful diagnostic capabilities
  • Enhanced network security
  • Configuration & log management
  • IP address and DHCP scope monitoring

Product Benefits

Automated network discovery
Discover your entire network, including equipment, MAC to IP address relationships, Switch Port mapping, and more

Real time monitoring and alerting
Monitor and receive alerts in real time on network availability and health

Powerful diagnostics
Perform robust network diagnostics for faster troubleshooting and quick resolution of complex network issues

Enhanced network security
Simulate attacks on your network to identify security vulnerabilities

Configuration and log management
Configure devices on your network and troubleshoot any config issues with specialized network engineer tools

5 Essential IT Tools Pack

5 Essential IT Tools Pack

We’ve put together five of our critical tools for IT operations, including Web Help Desk®, Dameware® Remote Support, ipMonitor, Serv-U® FTP, and Engineer’s Toolset™. Stay on top of your IT performance, ensure customer satisfaction, and keep your data safe with our effective solutions.

Making Smart IT Investments in a Work From Home World

Making Smart IT Investments in a Work From Home World

The current COVID-19 pandemic has undoubtedly changed the way we approach work across our organizations, and small- and medium-sized IT businesses have been significantly affected. In the face of reduced revenues, many of these small- and medium-sized businesses (SMBs) had little choice but to reduce their IT budgets. But is cutting IT investment the correct move right now?

Help Desk Essentials Pack

Help Desk Essentials Pack

Take your help desk system to the next level with the combination of SolarWinds® Web Help Desk and Dameware Remote Support. Simplify your ticket management and remote support tasks to make sure you're there to meet your end user's needs.

Preparing for the “Next Normal”

Preparing for the “Next Normal”

We’ve heard plenty about our “new normal,” but what’s next for business operations? There’s a need to reimagine the customer and client journey to reduce friction, accelerate the shift to digital channels, and tackle the challenges that come with the global economy slowly shuddering back to life. There are three stages businesses, especially small- and medium-sized businesses (SMBs), need to complete to transition into a new working model.

Small Business Network Management Bundle

Small Business Network Management Bundle

Do you know what basic software your growing network needs? The SolarWinds Small Business Management Bundle was designed by our solutions experts to help small businesses solve network issues and provide quick time to value at an affordable price. The free download includes four tools for centralized IT monitoring, bulk configuration management, network mapping, and more.
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